Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or want to flag a concern about how we present bonus terms? Here is how to reach the team behind Top Online Casinos and what you can expect once you do.
Ways to Reach Our Team
Email is the best way to contact us. We read every message that comes in and aim to reply within a couple of working days. Send your enquiry to [email protected] and, where possible, tell us straight away what your message is about — reviews, corrections, partnerships, or something else. It helps us route your message to the right person and answer more quickly.
We are an independent site that compares licensed casino operators available to US players. We do not process deposits, withdrawals, account verification or bonus claims ourselves — those matters are always handled directly by the casino you have signed up with. If you have a dispute with a specific operator over a payment, a bonus, or a locked account, please contact that casino's own support team first, since we have no access to player accounts or transaction records.
What You Can Get in Touch About
- Review questions — If something in one of our write-ups on operators such as Raging Bull, Ignition, or any other site we cover is unclear, ask us to explain how we reached our assessment.
- Corrections — Bonus offers, wagering terms, and payment options change often. If you notice something on our pages that looks out of date, we want to know so we can check it against the operator's current terms.
- Content suggestions — If there is a topic around online gambling, banking methods, or licensing you would like us to cover in more depth, tell us what you had in mind.
- Partnership or editorial enquiries — If you represent a licensed operator or an affiliate partner, introduce your organisation and outline the proposal clearly.
- Responsible gambling concerns — If gambling has stopped being enjoyable for you or someone close to you, mention it in your message and we will point you towards state and national support resources.
A Brief Note on How We Cover This Industry
Our rankings and offer listings may include operators who compensate us through affiliate arrangements, but that relationship never decides how a casino is scored or where it appears on the page. We look at licensing, banking options, game variety, and the clarity of bonus terms across the board. If you think a listing misrepresents an operator's terms, that is exactly the kind of message we want to receive.
We also remind every reader that gambling carries real financial risk and no outcome is guaranteed. If you are researching self-exclusion tools, deposit limits, or where to find help, our reviews reference the tools operators provide, and you can also reach out to us directly if you are unsure where to start.
What Happens After You Write to Us
A real member of our editorial team reads every message — we do not rely on automated replies to stand in for an answer. Most enquiries get a response within two working days, though it can take a little longer during busier periods. If your message needs input from more than one person on the team, we will let you know it is being looked into rather than leave you waiting without word.
Looking for a Specific Casino Guide?
If your question is really about which operator suits you rather than about the site itself, our comparison pages may answer it faster than an email exchange. For readers outside the standard US state-licensed market, our guide to trusted non-GamStop casinos in the UK covers a separate set of options and rules worth checking before you sign up anywhere.
Before You Write In
A few things that help us help you faster:
- Include the name of the casino or page your message relates to, if applicable.
- Avoid sending account passwords, card numbers, or ID documents by email — we never need these and cannot process account issues on an operator's behalf.
- If your enquiry concerns a withdrawal delay or a bonus dispute, contact the casino's own support channel directly, since only they can access your account.
- Let us know if your message is urgent, though we cannot guarantee faster-than-usual response times.
Thank you for taking the time to read this far. Whether you are flagging an error, asking about how we assess an operator, or just want to share feedback on the site, we look forward to hearing from you.